Medical appointments
GP, specialist, hospital, dental, allied health and pathology — including waiting with you and taking notes.
Our services
Travel & Transport Support
Reliable transport to the places you need to be — with support that doesn't stop at the kerb.
- Insured, licensed drivers
- Support inside the appointment
- Accessible options available
The support continues after the car door closes
A lift on its own solves half the problem. The hard part is often the appointment itself — remembering what the specialist said, filling in the form, finding the right desk in a hospital that changed its layout again.
Your worker stays with you for as much of that as you want. They can wait in the waiting room, come in and take notes, help you ask the questions you meant to ask, and make sure you get home with the script, the referral and a clear idea of what happens next.
This is usually the right fit if
- You no longer drive, or driving to appointments has become unsafe or stressful
- Public transport is impractical for where you need to go
- You want someone with you in appointments to help take it all in
- A family member is taking time off work to drive you around
We wait, we take notes, and we make sure the script and the referral come home with you. Getting there was never the whole job.
— How we approach transport support
What’s included
Everything this support can cover
Take what you need and leave the rest — supports are combined and adjusted as things change.
Work & study travel
Getting to a job, a placement, TAFE or university reliably enough that you can commit to it.
Family & social visits
Seeing the people who matter, including regular visits to family, friends or a partner in care.
Errands & appointments
Banking, post office, chemist, Centrelink and the practical trips that are hard to combine into one day.
Public transport support
Travelling alongside you on buses and trains, working towards doing the route on your own.
Hospital discharge
Getting home safely after a stay, with a settle-in visit and a check that you have what you need.
- Police-checked workers
- First Aid & CPR certified
- Plan-Managed, Self-Managed & Private Pay
Getting started
How we set this up with you
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1
Tell us the trip
Where, when, how long it usually takes, and what support you want at the other end.
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2
Confirm the details
Vehicle, accessibility, kilometre costs and pick-up times, agreed in writing upfront.
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3
Door-to-door support
Your worker collects you from your door and stays as long as the appointment needs.
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4
Home and settled
You're taken home, helped inside, and anything that came out of the visit is noted.
Common questions
About this service
Travel time is charged as support hours, and kilometres travelled are charged at a set per-kilometre rate. Both are quoted before your first trip and itemised on every invoice, so there are no surprises.
Yes, if you want them to. Some people prefer their worker waits outside; others want them in the room taking notes. It's entirely your choice and you can decide differently each visit.
In many cases yes, but it depends on the equipment and the vehicle available in your area. Tell us what you use when you enquire and we'll confirm honestly whether we can accommodate it.
Ready to talk it through?
Send a referral or call us — we’ll confirm availability in your area, answer your questions and put a simple service agreement in place. No pressure, no obligation.